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Hearing Aid Repairs: Common Troubleshooting Tips

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If you are a  hearing aid user who depends on your hearing aids, a non-working hearing aid can spell trouble.  This is especially true if your hearing aid stops working or does not sound right just before an important family gathering, business meeting, or important doctor appointment where it is critical for you to hear!  Following are some easy, at-home solutions you can try to get your hearing aid working again: 

1. HEARING AID DOES NOT PRODUCE ANY SOUND

A) Check your battery
B) Make sure your hearing aid is turned on/battery door is completely closed
C)Visually inspect your wax filter, ear mold sound opening, or ear mold tubing for blockage caused by wax.  Replace your wax filter or clean the sound opening of your earmold if blockage is found
D) If none of the above help, contact us for help.  Your hearing aid may have an electronic failure and require service.  

2. HEARING AID SOUNDS WEAK

A) Visually inspect your wax filter. Even if partially clogged, your hearing aid can sound weaker than normal. 
B) If your hearing aid has tubing, visually inspect the tubing for blockage, cracks, or beads of moisture.  Run vent or tubing cleaner through tubing to clear blockage, or use ear mold blower to blow moisture out of tubing. 
C) Try a different hearing aid program.  You may have accidentally switched to a different program with lower amplification. 
D)Consider whether your hearing may have changed.  We recommend annual re-evaluations to monitor your hearing and adjust your hearing aids accordingly.  Schedule a hearing test if it has been a while since your last evaluation.  Our audiologists can adjust your hearing aids precisely for your new hearing levels.  

3. HEARING AIDS ARE WHISTLING, OR PRODUCING FEEDBACK

A) Make sure your hearing aids are inserted correctly.  Try removing and reinserting your hearing aids.  If you wear receiver-in-the ear hearing aids, the thin wire should be flush against the side of your face and ear canal entrance.  
B) Turn down the volume.  If your hearing aid is set too high, it is more likely to feed back. 
C) Visually inspect your ear mold tubing for any cracks.  Sound may be leaking out of your hearing aid and causing feedback. 
D) You may have wax buildup in your ears.  Ear blockage will cause the amplified sound to bounce back, causing squealing or whistling.  Your audiologist or ENT physician can safely remove wax buildup from your ear. 

4. HEARING AIDS SOUND DISTORTED

A) Visually inspect the battery and/or the battery contacts in your hearing aid.  If your battery looks corroded, discard it, clean the battery compartment and battery contacts, and replace with a new battery. 
B) Check your program setting.  You may have accidentally switched to the telecoil setting (if you have one) in your hearing aid.  If you are not in an environment with a hearing loop, you may pick up electro-magnetic signals from other appliances or fluorescent lighting which may sound like static in your hearing aid. 
C) If you suspect your hearing aid may have gotten wet, store the hearing aid overnight in a dehumidifier to remove moisture buildup from the hearing aid. 

If none of the above suggestions work, contact your audiologist or the friendly staff at The Center for Audiology.  We offer same-day appointments for repairs at either our Houston or Pearland locations, and can often fix your hearing aid immediately.  Should your hearing aid have to be sent to the manufacturer for repair, we offer loaner devices that can tide you over and save the day!  


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